Privacy Policy

This is a translation of the German original.

Privacy Policy

The controller responsible for data processing is:

Shenker Vladislav und Fragasso Antonio GbR, represented by the partners Vladislav Shenker and Antonio Fragasso

Grombühlstr. 11 B

97080 Würzburg

E-mail: info@ausgeknipst.de

We are pleased that you are interested in our website. The protection of your privacy is very important to us. Below, we inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any information about yourself. Each time a website is accessed, the web server merely automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and which documents the request. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to safeguard our legitimate interests in a correct presentation of our offering, which prevail in the context of a balancing of interests, pursuant to Article 6(1) sentence 1 point (f) GDPR. All access data is deleted no later than seven days after the end of your visit to the site. All access data is processed only for as long as is necessary to achieve the processing purposes stated above.

Hosting

The services for hosting and displaying the website are provided in part by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in the forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are based and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: Canada, New Zealand, Japan, United Kingdom, USA.

The adequacy decision for the USA serves as the basis for the transfer to a third country, insofar as the respective service provider is certified. Until our service providers are certified, the data transfer continues to be based on the following basis: standard data protection clauses of the European Commission.

Our service providers are based and/or use servers in the following countries: Australia, India, Singapore.
There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on the following safeguards: standard data protection clauses of the European Commission

2. Data processing for the performance of the contract and for contacting us

2.1 Data processing for the performance of the contract

For the purpose of performing the contract (including enquiries about and the handling of any existing claims arising from warranty law, the law on non-performance or improper performance and the right of withdrawal, as well as any statutory obligations to provide updates) pursuant to Article 6(1) sentence 1 point (b) GDPR, we collect personal data when you voluntarily provide it to us in the course of your order. Mandatory fields are marked as such, because in these cases we absolutely need the data in order to perform the contract and cannot dispatch the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully performed, your data will be restricted from further processing and deleted after expiry of the retention periods under tax and commercial law pursuant to Article 6(1) sentence 1 point (c) GDPR, unless you have expressly consented to further use of your data pursuant to Article 6(1) sentence 1 point (a) GDPR or we reserve the right to use the data beyond this in a way that is permitted by law and about which we inform you in this policy.

2.2 Customer account

Insofar as you have given your consent pursuant to Article 6(1) sentence 1 point (a) GDPR by choosing to open a customer account, we use your data for the purpose of opening the customer account and for storing your data for further future orders on our website. You can delete your customer account at any time, either by sending a message to the contact option described in this privacy policy or by using the function provided for this purpose in the customer account. After your customer account has been deleted, your data will be deleted, unless you have expressly consented to further use of your data pursuant to Article 6(1) sentence 1 point (a) GDPR or we reserve the right to use the data beyond this in a way that is permitted by law and about which we inform you in this policy.

Contacting us

As part of customer communication, we collect personal data in order to process your enquiries pursuant to Article 6(1) sentence 1 point (b) GDPR when you voluntarily provide it to us when contacting us (e.g. via the contact form or e-mail). Mandatory fields are marked as such, because in these cases we absolutely need the data in order to process your enquiry. Which data is collected can be seen from the respective input forms. After your enquiry has been fully processed, your data will be deleted, unless you have expressly consented to further use of your data pursuant to Article 6(1) sentence 1 point (a) GDPR or we reserve the right to use the data beyond this in a way that is permitted by law and about which we inform you in this policy.

Online withdrawal form

On our website, we provide you with a withdrawal function through which you can declare your withdrawal directly online. If you submit the withdrawal form, we process the data you enter there, in particular your name, your e-mail address and the details of the order concerned. This serves the handling of the contract from which you have withdrawn pursuant to Article 6(1) sentence 1 point (b) GDPR and the fulfilment of our legal obligation to confirm receipt of the withdrawal to you and to document it, pursuant to Article 6(1) sentence 1 point (c) GDPR. We confirm receipt of your withdrawal to you on a durable medium, usually by e-mail. The form itself is provided by a service provider that processes the data arising in this context on our behalf. If you have any questions about this service provider and the basis of our cooperation with it, please use the contact option described in this privacy policy. We delete your details after expiry of the retention periods under tax and commercial law.

3. Data processing for the purpose of shipping

For the performance of the contract pursuant to Article 6(1) sentence 1 point (b) GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Transfer of data to shipping service providers for the purpose of delivery notification

If you have given us your express consent to this during or after your order, we pass on your e-mail address and telephone number on the basis of this consent pursuant to Article 6(1) sentence 1 point (a) GDPR to the selected shipping service provider, so that it can contact you before delivery for the purpose of notifying you of the delivery or coordinating it with you.
Consent can be withdrawn at any time by sending a message to the contact option described in this privacy policy. After withdrawal, we delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this in a way that is permitted by law and about which we inform you in this policy. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4. Data processing for payment processing

When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the payment method selected, we pass on the data necessary for processing the payment transaction to our technical service providers or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the performance of the contract pursuant to Article 6(1) sentence 1 point (b) GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Depending on the payment method selected, data may be transferred to third countries outside the EU/EEA for which the European Commission has established an adequate level of data protection by decision. Insofar as data is transferred to third countries outside the EU/EEA for which the European Commission has not adopted a decision on an adequate level of data protection, the cooperation is based on standard data protection clauses of the European Commission.

If you have any questions about our partners for payment processing or the basis of our cooperation with them, please use the contact option stated in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and the optimisation of our payment processes

Where applicable, we provide the aforementioned service providers with further data, which they use, together with the data necessary for processing the payment, for the purpose of fraud prevention and the optimisation of our payment processes (e.g. invoicing, handling of disputed payments, accounting support). Pursuant to Article 6(1) sentence 1 point (f) GDPR, this serves to safeguard our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail in the context of a balancing of interests.

4.3 Identity and credit check when selecting Klarna payment services

Klarna direct debit, purchase on invoice via Klarna, Klarna instalment purchase
If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent pursuant to Article 6(1) sentence 1 point (a) GDPR that we may transmit to Klarna the data necessary for processing the payment and for an identity and credit check. In Germany, the credit agencies named in the privacy policy of Klarna may be used for the identity and credit check. Klarna uses the information obtained on the statistical probability of a payment default to make a balanced decision on the establishment, performance or termination of the contractual relationship. You can withdraw your consent at any time by sending a message to the contact option stated in this privacy policy. As a result, we may no longer be able to offer you certain payment options. You can also withdraw your consent to this use of the personal data at any time directly with Klarna.

4.4 Instalment payment option

If you select the instalment payment option and give the consent required for this under data protection law pursuant to Article 6(1) sentence 1 point (a) GDPR, personal data (first name, last name, address, e-mail, telephone number, date of birth, IP address, gender) are transmitted, together with the data required for processing the transaction (product, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and order time), to our partner Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden for the purpose of processing this payment method.
To verify the identity or creditworthiness of the customer, our partner carries out queries and obtains information from publicly accessible databases and credit agencies. For the providers from which information and, where applicable, creditworthiness information based on mathematical-statistical methods is obtained, as well as further details on the processing of your data after its transmission to our partner Klarna Bank AB (publ), please refer to its privacy policy, which you can find here: https://www.klarna.com/de/datenschutz/
Our partner Klarna Bank AB (publ) uses the information obtained on the statistical probability of a payment default to make a balanced decision on the establishment, performance or termination of the contractual relationship. You have the option of setting out your point of view and contesting the decision by contacting our partner Klarna Bank AB (publ). The consent to the transfer of data given in the ordering process can be withdrawn at any time, even without giving reasons, by notifying us, with effect for the future.

5. Advertising by e-mail

5.1 E-mail newsletter with registration and newsletter tracking

If you subscribe to our newsletter, we use the data required for this purpose or provided separately by you in order to send you our e-mail newsletter on a regular basis on the basis of your consent pursuant to Article 6(1) sentence 1 point (a) GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via the link provided for this purpose in the newsletter. After you unsubscribe, we delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data pursuant to Article 6(1) sentence 1 point (a) GDPR or we reserve the right to use the data beyond this in a way that is permitted by law and about which we inform you in this policy.

We would like to point out that we evaluate your user behaviour when sending the newsletter. For this purpose, we also analyse your interaction with our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the e-mails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following “newsletter data”

• the page from which the page was requested (so-called referrer URL),
• the date and time of access,
• the description of the type of web browser used,
• the IP address of the requesting computer,
• the e-mail address,
• the date and time of registration and confirmation

and the single-pixel technologies with your e-mail address or your IP address and, where applicable, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not want newsletter tracking, you can unsubscribe from the newsletter at any time, as described above.

The information is stored for as long as you are subscribed to the newsletter.

5.2 Newsletter dispatch

The newsletter may also be sent, and the newsletter tracking described above carried out, by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are based and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada.

There is a decision of the European Commission on an adequate level of data protection for the USA as the basis for a transfer to a third country, insofar as the respective service provider is certified. Until our service providers are certified, the data transfer continues to be based on the following basis: standard data protection clauses of the European Commission.

Our service providers are based and/or use servers in the following countries: India. There is no adequacy decision of the European Commission for this country/these countries. Our cooperation with them is based on the following safeguards: standard data protection clauses of the European Commission.

5.3 Review request by e-mail

If you have placed an order with us, we use the e-mail address you provided when ordering to send you a request to review the products you purchased (usually 14 to 30 days after dispatch) and, if you have opened this message but not yet submitted a review, a one-off reminder a few days later. If you have submitted a review via our review form without a photo or video, we will additionally ask you once by e-mail, after the review has been published, for a photo or video of the product. This is done pursuant to Section 7(3) UWG (German Act against Unfair Competition) on the basis of our legitimate interest in obtaining customer reviews of the products we offer pursuant to Article 6(1) sentence 1 point (f) GDPR.

All e-mails relating to your review (review request, reminder, thank-you e-mail, photo request, voucher upgrade) contain an invisible graphic (tracking pixel) that your e-mail program loads from the server of our service provider Brevo when you open the e-mail; links in these e-mails first lead via this server. This tells Brevo whether and when you opened an e-mail or clicked a link, and Brevo assigns this to your e-mail address; technical data such as your IP address may also be collected in the process. We use the information about whether you opened the review request in order to send the reminder only to recipients who opened it. This is done on the basis of our legitimate interest in not reminding you about the review unnecessarily (Article 6(1) sentence 1 point (f) GDPR). If you do not want this, you can switch off the automatic loading of images in your e-mail program; we will then not learn whether you opened the e-mail.

You can object to the use of your e-mail address for review requests at any time without incurring any costs other than the transmission costs according to the basic rates — via the unsubscribe link in each review request or by sending a message to the contact option described in this privacy policy. After your objection, you will not receive any further review requests.

For sending the review requests, we use the service Brevo (Brevo GmbH, Germany) as part of processing on our behalf. We operate the review form and the management of the reviews ourselves. For this we use the hosting service Vercel (Vercel Inc., USA) and the database service Neon (Neon, LLC, USA), likewise as part of processing on our behalf. The database as well as uploaded photos and videos are stored on servers in Frankfurt am Main. Insofar as data is transferred to the USA in the process, this is based on the adequacy decision of the European Commission for the USA; both service providers are certified under the EU-US Data Privacy Framework.

5.4 Reminders about items viewed and cart contents

If you have consented to receive our advertising by e-mail, we will also send you, on the basis of that consent pursuant to Art. 6(1)(1)(a) GDPR, reminders about items you have viewed in our shop, added to your cart or left behind during the ordering process. For this purpose we process your e-mail address, the items concerned as well as the time and status of the respective process; you are identified via your customer account, your Shop Pay login or the e-mail address you provided during the ordering process. Where applicable, these e-mails are sent by our service providers processing data on our behalf (see 5.2).

You can withdraw your consent at any time with effect for the future, via the unsubscribe link at the end of these e-mails or by sending a message to the contact option described in this privacy policy. After your withdrawal you will not receive any further reminders.

5.5 Publication of your review and transfer to Google

If you submit a review via our review form, we publish it on our website on the basis of your consent pursuant to Article 6(1) sentence 1 point (a) GDPR. We publish the star rating, headline, text, the photos and videos you uploaded, the date and your name in shortened form (first name and initial of your last name). Photos or videos that you send us by e-mail in reply to our photo request and that we add to your review are published in the same way. We do not publish your e-mail address or your order data; we use them to assign the review to your order and to send you the announced voucher (Article 6(1) sentence 1 point (b) GDPR).

When you submit the form, we store the time of your consent and the version of the consent text in order to be able to prove your consent (Article 6(1) sentence 1 point (c) GDPR in conjunction with Article 7(1) GDPR). We also store a non-reversible check value (hash) of your IP address and the information on device and software transmitted by your browser. We do not evaluate this data on an ongoing basis; it serves as an indication in case we need to look into a suspicion of fake or multiple reviews. This serves our legitimate interest in genuine customer reviews pursuant to Article 6(1) sentence 1 point (f) GDPR. This data is not published and is stored for as long as the review is stored.

On our website, your browser loads the reviews from our review server bewerten.ausgeknipst.de, which we operate with our hosting service provider Vercel (see 5.3). In the process, your IP address is transmitted to this server because the reviews cannot technically be delivered to your browser without it. The legal basis is Article 6(1) sentence 1 point (f) GDPR; our legitimate interest lies in displaying customer reviews of our products.

We also transmit published reviews of our products to Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). For this purpose we provide a product review feed that Google retrieves regularly. It contains your shortened name, star rating, headline, text, date, links to your photos and the reviewed product, as well as information on whether the review verifiably comes from a buyer and whether you received something in return for the review, such as a voucher or a free product. Google may display the reviews in Google Search and Google Shopping. The legal basis is your consent pursuant to Article 6(1) sentence 1 point (a) GDPR. Google processes the reviews under its own responsibility on the basis of an agreement between controllers that forms part of the Google Merchant Center terms of service; further information can be found in Google’s privacy notices. In the process, data may be transferred to Google LLC in the USA. The adequacy decision of the European Commission for the USA serves as the basis for this transfer, insofar as the recipient is certified. Google LLC is certified under the EU-US Data Privacy Framework.

You can withdraw your consent at any time with effect for the future by sending a message to the contact option described in this privacy policy. We will then remove your review from our website and from the feed, so that it is also removed from Google. Without a withdrawal, your review remains stored and published for as long as we display customer reviews on our website.

We have transferred reviews that you submitted before 18 September 2026 via our former service provider Judge.me to our own system. We continue to display them on our website with your name shortened; insofar as they contain text and relate to one of our products, we transmit them to Google with your name shortened as described. This serves our legitimate interest in keeping customer reviews that have already been published accessible (Article 6(1) sentence 1 point (f) GDPR). The same applies to individual reviews that customers have published on Amazon about our products and that we display on our website; we do not transmit these to Google. If you no longer want your review to appear, a message to the contact option described in this privacy policy is sufficient; we will then remove it.

5.6 Google Customer Reviews survey after your order

After you have completed your order, we offer you the opportunity on the order confirmation page to take part in a voluntary survey of the Google Customer Reviews programme. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). To display this offer, your browser loads content from Google servers; for technical reasons, your IP address is transmitted to Google in the process. This serves our legitimate interest in being able to offer you participation in the survey (Article 6(1) sentence 1 point (f) GDPR).

So that the offer can be assigned to your order, we pass your e-mail address, the order number, the country of delivery, the estimated delivery date and, where applicable, identification numbers of the products ordered to the Google module. Google only uses this information if you agree to take part; Google will then ask you by e-mail, after the estimated delivery date, to rate your experience with our shop. If you do not agree, you will not receive a survey. The legal basis for the survey is your consent pursuant to Article 6(1) sentence 1 point (a) GDPR. Google processes this data for the survey and the publication of the reviews under its own responsibility; further information can be found in Google’s privacy notices. In the process, data may be transferred to Google LLC in the USA. The adequacy decision of the European Commission for the USA serves as the basis for this transfer, insofar as the recipient is certified; Google LLC is certified under the EU-US Data Privacy Framework. You can withdraw your consent at any time with effect for the future by sending a message to the contact option described in this privacy policy.

6. Cookies and other technologies

General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser on your next visit (persistent cookies). You can find the storage period in the overview in the cookie settings of your web browser.

Protection of privacy in terminal equipment

When you use our online offering, we use strictly necessary technologies in order to be able to provide the digital service expressly requested by you. In this respect, the storage of information in your terminal equipment or access to information already stored in your terminal equipment does not require consent.

For functions that are not strictly necessary, the storage of information in your terminal equipment or access to information already stored in your terminal equipment requires your consent. We would like to point out that if consent is not given, parts of the website may not be fully usable. Any consent you have given remains in place until you adjust or reset the respective settings in your terminal equipment.

Any downstream data processing by cookies and other technologies

We use technologies that are strictly necessary for the use of certain functions of our website. These technologies collect and process the IP address, time of the visit, device and browser information and information on your use of our website. This serves legitimate interests in an optimised presentation of our offering, which prevail in the context of a balancing of interests, pursuant to Article 6(1) sentence 1 point (f) GDPR.

In addition, we use technologies to fulfil the legal obligations to which we are subject (e.g. in order to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for the data processing, can be found in the following sections of this privacy policy.

Cookie settings

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you have consented to the use of the technologies pursuant to Article 6(1) sentence 1 point (a) GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy.

7. Use of cookies and other technologies

We use the following cookies and other technologies from third-party providers on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent pursuant to Article 6(1) sentence 1 point (a) GDPR. Once the purpose no longer applies and we have ceased using the respective technology, the data collected in this context will be deleted. You can withdraw your consent at any time with effect for the future. Further information on your options for withdrawal can be found in the section “Cookies and other technologies”. Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Use of Google services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) described below. The information automatically collected by the Google technologies about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, the data processing is carried out on the basis of an agreement between joint controllers pursuant to Article 26 GDPR concluded for the respective technology. Further information on data processing by Google can be found in Google’s privacy notices.

Our service providers are based and/or use servers in countries outside the EU and the EEA for which the European Commission has established an adequate level of data protection by decision.

Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of the visit, device and browser information and information on your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU in order to derive location data and is then deleted immediately, before the traffic is forwarded to other Google servers for processing. The data processing is carried out on the basis of an agreement on processing by Google on our behalf.

If you do not give us consent pursuant to Article 6(1) sentence 1 point (a) GDPR to the use of Google Analytics, no cookies will be stored on or read from your device. The data processing described in the previous paragraphs does not take place. In order to close gaps in web analysis through behavioural and conversion modelling, pings with data (user agent, information on your consent behaviour, screen resolution, IP address) are sent to Google.

Google Ads Conversion Tracking

For the purpose of measuring the success of our advertisements on Google, Google Ads Conversion Tracking collects data (IP address, time of the visit, device and browser information and information on your use of our website, e.g. pages viewed, products viewed and orders) and transmits it to Google. This makes it possible to determine whether viewing or clicking on one of our ads was followed by a visit or an order in our shop. A cookie (_gcl_au) and an entry in your browser's local storage (_gcl_ls) are used for this purpose. When you place an order, contact data from your order (email address and, where applicable, telephone number, name and address) is additionally transmitted to Google in hashed form, i.e. made unreadable before transmission, so that Google can attribute the order more accurately to an ad interaction by matching it with signed-in Google accounts (enhanced conversions). The data processing is based on your consent pursuant to Article 6(1) sentence 1 point (a) GDPR (category “Marketing” in the cookie settings).

If you do not give us consent for the “Marketing” category, no cookies for Google Ads will be stored on or read from your device. The data processing described in the previous paragraph does not take place. If you have only consented to the “Analytics” category, pings without cookies containing data (user agent, information on your consent behaviour, page viewed and product viewed, IP address) are sent to Google for conversion modelling. These pings are flagged as not intended for personalised advertising.

Google Ads Remarketing and Google Analytics advertising features

For advertising purposes, Google Ads Remarketing collects data (IP address, time of the visit, device and browser information and information on your use of our website, e.g. products viewed) and transmits it to Google; the cookie _gcl_au is used for this purpose. This enables Google to assign visitors to our website to audiences so that they can be shown ads for our products on other websites and in Google services. In addition, Google Analytics transmits usage data to Google's advertising services (DoubleClick), which Google may use to measure the success of ads and, if we enable this, to build such audiences. The data processing is based on your consent pursuant to Article 6(1) sentence 1 point (a) GDPR (category “Marketing” in the cookie settings). Without this consent, the data processing described does not take place.

Google Merchant Center

Our products appear in Google Search and on Google Shopping via Google Merchant Center. So that Google can evaluate the performance of these product listings and ads, data (IP address, time of the visit, device and browser information and information on your use of our website, e.g. pages viewed and products viewed) is collected and transmitted to Google. A cookie (_ga_N9C9WVZPNB) is used for this purpose. The data processing is based on your consent pursuant to Article 6(1) sentence 1 point (a) GDPR (category “Analytics” in the cookie settings).

If you do not give us consent for the “Analytics” category, no cookie will be stored on or read from your device for this purpose. If you have only consented to the “Marketing” category or have withdrawn your consent, pings without cookies containing data (user agent, information on your consent behaviour, page viewed, IP address) are sent to Google.

Google reCAPTCHA

For the purpose of protecting our web forms against misuse and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of the visit, browser information and information on your use of our website) and analyses your use of our website by means of so-called JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. The data processing is carried out on the basis of an agreement on processing by Google on our behalf. The users of a customer who access websites protected by reCAPTCHA are no longer subject to Google’s privacy policy and terms of service.

YouTube video plugin

In order to integrate third-party content, data (IP address, time of the visit, device and browser information) is collected via the YouTube video plugin in the enhanced privacy mode that we use, transmitted to Google and then processed by Google, only if you play a video.

Map display and approximate location

On individual pages of our offering — in particular our overviews of film labs, repair workshops and analogue photography shops — we display an interactive map.

We obtain the map material from OpenStreetMap, operated by the OpenStreetMap Foundation (United Kingdom). When such a page is accessed, the map sections are loaded directly from the OpenStreetMap servers. In doing so, your IP address is transmitted to OpenStreetMap, because delivering the map to your browser is technically impossible without an IP address. The OpenStreetMap privacy policy can be found at https://osmfoundation.org/wiki/Privacy_Policy.

So that the map already shows a section near you when the page is accessed, we additionally determine your approximate location via the service GeoJS (get.geojs.io). In doing so, your IP address is transmitted to this service and assigned to a region there. We use the result exclusively for the initial map section and do not store it. According to the provider, the service is subject to the Australian Privacy Act 1988, and the requests are routed via the Cloudflare network; there is no adequacy decision of the European Commission for Australia. According to the provider, no access logs are stored and no cookies are used. The privacy policy of the service can be found at https://www.geojs.io/privacy/.

The legal basis for both processing operations is Article 6(1) sentence 1 point (f) GDPR. Our legitimate interest lies in a usable, location-based presentation of these overviews.

A postcode you enter in the radius search does not leave your browser: the postcode is matched to a map position exclusively locally on your device. No request is sent to us or to third parties for this purpose.

8. Social media

Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube

Insofar as you have given your consent to the respective social media operator pursuant to Article 6(1) sentence 1 point (a) GDPR, when you visit our online presences on the social media mentioned above, your data is automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of the data by the respective social media operator, as well as a contact option and your related rights and setting options for protecting your privacy, please refer to the providers’ privacy notices linked below. Should you nevertheless require assistance in this regard, you can contact us.

Facebook (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The data processing in the context of visiting a Facebook (by Meta) fan page is carried out on the basis of an agreement between joint controllers pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are based and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the transfer to a third country, insofar as the respective service provider is certified. A certification is in place.

Our service providers are based and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.
There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on the following safeguards: standard data protection clauses of the European Commission.

Instagram (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA and stored there. The data processing in the context of visiting an Instagram (by Meta) fan page is carried out on the basis of an agreement between joint controllers pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are based and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the transfer to a third country, insofar as the respective service provider is certified. A certification is in place.

Our service providers are based and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.
There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on the following safeguards: standard data protection clauses of the European Commission.

YouTube is a service of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are based and/or use servers in countries outside the EU and the EEA for which the European Commission has established an adequate level of data protection by decision.

Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

9. Contact options and your rights

9.1 Your rights

As a data subject, you have the following rights:

• pursuant to Article 15 GDPR, the right to request access to your personal data processed by us, to the extent specified therein;
• pursuant to Article 16 GDPR, the right to request without undue delay the rectification of inaccurate personal data or the completion of your personal data stored by us;
• pursuant to Article 17 GDPR, the right to request the erasure of your personal data stored by us, unless the further processing is necessary
  • for exercising the right of freedom of expression and information;
  • for compliance with a legal obligation;
  • for reasons of public interest, or
  • for the establishment, exercise or defence of legal claims;
• pursuant to Article 18 GDPR, the right to request the restriction of processing of your personal data, insofar as
  • the accuracy of the data is contested by you;
  • the processing is unlawful, but you oppose its erasure;
  • we no longer need the data, but you require it for the establishment, exercise or defence of legal claims, or
  • you have objected to the processing pursuant to Article 21 GDPR;
• pursuant to Article 20 GDPR, the right to receive the personal data which you have provided to us in a structured, commonly used and machine-readable format, or to request that it be transmitted to another controller;
• pursuant to Article 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your habitual residence or place of work or of our company’s registered office for this purpose.

Right to object Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you are entitled to a right to object only on grounds relating to your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims. This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

9.2 Contact options

If you have any questions about the collection, processing or use of your personal data, or wish to request access to, rectification, restriction or erasure of data, or to withdraw consent given or object to a particular use of data, please contact us directly using the contact details in our legal notice (Impressum).