Shipping policy
Domestic shipping
This is a translation of the German original.
Within Germany, standard shipping is free of charge and the delivery time is 2-4 working days depending on the day of the order. Premium shipping with DHL costs €5.90.
The shipping days are:
Monday, Wednesday and Friday, in each case at 16:00
We ship smaller goods as a large letter (Großbrief) in an envelope. Larger orders via DHL Paket.
We are also happy to ship via DHL to Packstations. You can enter your Packstation address in the normal address fields. Please do not forget to state your Post-ID in the delivery address.
International shipping
For international shipping, we charge an additional fee depending on the country.
€7.90 (standard shipping with Deutsche Post) or €19.90 (premium shipping with DHL) for shipping to the member states of the European Union:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Shipping time from order: 3 - 12 days
€16.90 (standard shipping with Deutsche Post) or €29.95 (premium shipping with DHL) for shipping to (excl. customs duties and taxes):
Switzerland
€16.90 (standard shipping with Deutsche Post) or €38.90 (premium shipping with DHL) for shipping to (excl. customs duties and taxes):
Norway, Canada
€49.90 (shipping with DHL and tracking) for shipping to (excl. customs duties and taxes):
Australia, Hong Kong, Japan, New Zealand, Singapore, South Korea, Taiwan
€36.90 to €64.90 depending on the order value (premium shipping with DHL) for shipping to the USA, incl. customs duties and taxes:
Order value up to €39.99: €36.90
Order value €40.00 to €99.99: €42.90
Order value €100.00 to €199.99: €54.90
Order value from €200.00: €64.90
For payment in US dollars, the equivalent amount is charged at the current exchange rate.
Shipping time from order: Switzerland 3 - 10 days, Norway and Canada 5 - 14 days, USA, Australia, Hong Kong, Japan, New Zealand, Singapore, South Korea and Taiwan 9 - 21 days
Unfortunately, we do not ship to:
United Kingdom, United Arab Emirates, Israel, Malaysia and other countries not listed above.
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If the delivery is made to a non-EU country, further customs duties, taxes or fees may be payable by the customer, though not to the provider but to the customs or tax authorities responsible there. The customer is advised to enquire about the details from the customs or tax authorities before placing the order.
