Delivery in France

We ship directly from Germany to France via Deutsche Post and DHL. Every order includes a tracking number.

Overview


Delivery time	About 7 business days (incl. 1–2 days processing)
Shipping costs	From €7.90 (Standard) · €19.90 (DHL Premium)
Tracking	Included with every order
Returns	30-day withdrawal right · 2-year warranty

Customs and taxes

No customs — intra-EU shipping. VAT is already included in the price. No additional fees on delivery.

What you can expect

No customs duty — shipping within the European Union
Price in euros — no currency conversion
Tracking number automatically sent on the day of shipment
All items are made to order and precisely designed in Germany
Over 10,000 positive reviews on all platforms
We have been shipping to over 50 countries since 2021

General delivery information

Processing and shipping

All our products are made to order — each item is produced on the day of your order.

Processing time: 1–2 business days
Shipping days: Monday, Wednesday, and Friday at 4:00 PM (CET)
Cut-off time: 1:00 PM (CET) — orders placed after 1:00 PM are shipped the next shipping day

Example: Order placed Monday at 2:00 PM → shipped Wednesday at 4:00 PM.

Shipping costs

Destination	Standard (Deutsche Post)	Premium (DHL)
Germany	Free	5,90 €
European Union	7,90 €	19,90 €
UK · Switzerland · Canada · Norway	16,90 €	29,95 €
USA (customs and taxes included)	—	$49,95

Carriers

Deutsche Post Warenpost / Warenpost International — Standard shipping for smaller items
DHL Premium — Faster and fully tracked shipping for larger orders

Tracking

Each order includes a tracking number, sent automatically by email on the day of shipment.

Track your order: DHL Tracking

Note: For standard shipping (Warenpost), tracking updates may be less frequent during transit, but delivery times are the same as premium shipping.

Delivery times

Destination	Estimated delivery time
Germany	2–4 business days
European Union	About 7 business days
United Kingdom	About 7–10 business days
Switzerland	About 7–10 business days
USA	About 2 weeks (may be longer due to customs clearance)
Rest of the world	Up to 1 month

All timeframes include 1–2 days of processing. Delays may occur during customs clearance, especially for destinations outside the EU.

Customs, duties and taxes

Destination	Customs duties	VAT/import tax	Carrier handling fees	Who pays?
EU countries	None (intra-EU)	Included in price (VAT/OSS)	—	—
United Kingdom	0% (EU-UK TCA)	20% UK VAT	About £11 (DHL)	Collected by the carrier upon delivery
Switzerland	~0% (bilateral)	8.1% VAT (exempt if tax < CHF 5)	CHF 13–20 (Swiss Post/DHL)	Collected by the carrier upon delivery
USA	All included (DDP)	All included (DDP)	—	No extra fees on delivery
Canada	Variable	5–15% GST/HST	About CAD 18 (DHL)	Collected by the carrier upon delivery
Norway	Variable	25% VAT	NOK 46–150	Collected by the carrier upon delivery
Other countries	Varies by country	Varies by country	Variable	Collected by the carrier upon delivery

Important: For all destinations outside the EU (except USA where we ship DDP), the buyer is responsible for customs duties, local taxes, and carrier handling fees upon delivery. These fees are set by your country's customs authority and the carrier — they are beyond our control.

We always declare the correct value on customs forms. No under- or over-declaration.

Returns and warranty

Return period: 30 days
Warranty: 2 years
Return shipping costs (Germany): Covered by Ausgeknipst
Return shipping costs (international): At the customer's expense (unless our mistake)
Return address:

Fa. Ausgeknipst

Grombühlstr. 11B

97080 Würzburg

Made in Germany

Excluded products

Lithium batteries are excluded from international shipping due to transport regulations.

Countries we do not ship to

We currently do not ship to: UAE, Israel, Malaysia, and other countries not listed above. If your country is not listed, please contact us before ordering.

Payment methods

PayPal
Credit card (Visa, Mastercard, American Express)
Klarna

Payment methods are the same for all countries.

FAQ

How long before my order is shipped?

We make all items to order. Processing takes 1–2 business days. We ship on Monday, Wednesday, and Friday at 4:00 PM CET.

How can I track my order?

You will receive a tracking number by email on the day of shipment. Track your package at dhl.com/tracking.

Do I have to pay customs fees?

No — shipping from the EU to France is intra-EU. There are no customs duties or additional taxes. VAT is already included in the price.

My tracking hasn't updated for a while — is my order lost?

For standard shipping (Warenpost), tracking scans are less frequent. This is normal — your order is on its way. If tracking shows no update for more than 2 weeks, contact us.

Can I return my order?

Yes — you have 30 days to return your order. For international returns, return shipping costs are the customer's responsibility. Contact us before returning to receive instructions.

Do you deliver to my country?

We deliver to most countries worldwide. Check the shipping cost table above. If your country is not listed, contact us and we will check if we can ship there.